At Order Lagao, we aim to ensure a smooth and transparent process for refunds and reversals. Please read our policy carefully to understand the requirements and timelines.

Refunds

For refunds, customers will need to provide their bank account details in writing. Refunds are typically processed within 7-10 working days upon receipt of the necessary information. The required details for processing a refund are as follows:

• Order ID Number
• Customer Name
• Bank Title
• Bank Name
• Account Number
• IBAN
• Branch Address
• Branch Code
• Refund Amount
• Contact Number

Please ensure all details are correct to avoid any delays in processing your refund.